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Dedicated Server? HELP
 Moderated by: Keith  
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sisterpete
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Joined: Thu Jun 30th, 2005
Location: Kansas USA
Posts: 4
 Posted: Fri Jul 1st, 2005 03:45 am
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we are a hostin reseller, and i want to use this editwrx program but was just told by my hosting company that i must have a dedicated server to install this?  any idea why they would say something like this?  has anyone ran in to this before?  i emailed them back asking about it, waiting for an answer.

I even gave them the demo site, thinking maybe they jumped the gun too soon on an answer to me.  maybe after they see it, they will let me do it.  I don't know about all of the installation stuff, so i ask them to do it for me.

this is horrible news for us, as we have several customers that were relying on us to learn this thing, and then add it to there websites.  we design sites, and have looked and looked for a content editor that was very easy to use, this was it.  i have looked at dozens of these programs, including the free ones that come with fantastico, but none of them have been so simple to use.

Help......

Thanks, Jimmy

Keith
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Joined: Fri Apr 8th, 2005
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 Posted: Fri Jul 1st, 2005 04:12 am
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was just told by my hosting company that i must have a dedicated server to install this?  any idea why they would say something like this?
Jimmy

EditWrx does not require a dedicated server. A reseller account for virtual hosting will work just fine. The only thing you need is the ability to run Perl cgi scripts in your domain.

Try installing EditWrx in one of your domains. If it runs, your hosting company will never even know it is running.

sisterpete
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Joined: Thu Jun 30th, 2005
Location: Kansas USA
Posts: 4
 Posted: Fri Jul 1st, 2005 04:59 am
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here is what they just told me in their reply to my email.

"You are now on a shared hosting server with other users. We have to take into account other things before we install things server wide.

EditWrx v6 requires that the server be running the suExec utility we don't have that on our servers. Implementing this will effect users server wide."

???????

I am not on a dedicated server as of yet, just too much money right now. :o(

Thanks, Jimmy


Here is something I just received from a different person at my hosting company.

"I just took a look at this program and as you said it is very nice. However load this uses plus the load from other users could force the server to become unstable and crash. We have strict policies on our shared server as one persons actions can effect hundreds of accounts and thousands of visitors, customers and clients.

I am trying to find an alterative for you but your chances aren't too high sorry. I'll get back to you.

Thank you for contacting us about this first. You're saving everyone a lot of trouble, especially yourself."

anyway.......... 

Keith
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Joined: Fri Apr 8th, 2005
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 Posted: Fri Jul 1st, 2005 09:18 pm
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Jimmy

Again, EditWrx does not require a dedicated server. BUT, it does require a server that is set up to Apache's security recommendations. It requires suExec.

Without suExec the Apache server is very vulnerable to attack. Any file that gets written to by a Perl cgi or PHP can be defaced or overwritten by any user on the same server. This happened to millions of websites on Christmas day 2004. Version 6 requires suExec be running since we are writing to files and want to be certain that only a logged in EditWrx user can do that.

However load this uses plus the load from other users could force the server to become unstable and crash


Either their server is an mickey mouse server, or their tech has no idea what he's talking about. Considering that they are running an insecure server, it's probably the later. EditWrx is a giant program, until you look under the hood. 

EditWrx has 125 individual routine files. But, only the routines that get used for each function get brought into the program each time you request something. That makes each execution extremely small. Your typical formMail script is much bigger than any EditWrx function.

Unlike most other Perl scripts, the HTML output from EditWrx is not compiled into the response. EditWrx has 41 htm files that are read at run-time instead of compile-time, greatly reducing the load on the server and processor.

But, bottom line, you will need to move to a shared hosting server run by someone who understands security, a server running suExec. For frame of reference, any Plesk, Cpanel or Ensim server will be running suExec by default. Any reseller account on those servers will do nicely.


Rob
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Joined: Wed May 25th, 2005
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 Posted: Mon Jul 4th, 2005 02:14 am
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My two cents:  One of the reasons I chose this application over MANY of the CMS systems out there was because the output is STATIC.    Basically, all of the other CMS's require DB queries every single time the site is accessed.   With editWrx, the pages output are simple HTML pages, so no DB queries are required.

I don't think your server admin has a clue what they are talking about and/or doesn't understand editWrx.  

This application uses infanately LESS resources than most of the applicaitons they are probably allowing other uses to install (phpnuke, mambo, typo3, xoops, etc. etc. etc.).

sisterpete
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Joined: Thu Jun 30th, 2005
Location: Kansas USA
Posts: 4
 Posted: Tue Jul 5th, 2005 06:14 am
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hi keith,

thanks for the reply... our server is running cpanel... these guys have been great up to this point.... don't understand all of this nonsense!!!

one of their other guys replied to me and told me he went ahead and put on our server, to go ahead and try it to see if it would run without suexec.

i am trying it on a page that does not matter at all.... maybe i shouldn't be???  i have been able to edit it with not much going wrong except that i cannot add any picture that is a jpg file.  it will only do gif's.

i can tell you more about that later, i am setting outside of a hotel lobby so that i could connect to their wireless... no signal in my room.  and it's pretty late so...... 

i'll be back home wednesday, so i'll check back in.

again, thanks for the info.

by the way, we are with hostdime if that helps at all.

jimmy

Keith
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 Posted: Tue Jul 5th, 2005 03:54 pm
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our server is running cpanel
Cpanel servers automatically have suExec running by default. The tech at hostdime probably had no idea what suExec is so he just said they don't have it.

If suExec is not running you will not be able to write to files or do uploads. If you can do that, suExec is running.

If you use the EditWrx InstallPoint installer to do the installation it will check for suExec. If it is not running it will bail out of the installation process and tell you so. If it completes the installation process, you have suExec running.

I'd take the other guy's advice and install it.

sisterpete
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Joined: Thu Jun 30th, 2005
Location: Kansas USA
Posts: 4
 Posted: Fri Jul 8th, 2005 02:11 am
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wow!!!  the other guy installed it for me that night... and i've been using it ever since.  so, if what you say is absolutely correct, suexec is running on our server.  i am having one problem thought,  i cannot add any file that has a jpg extension on it, only gif files.

i uploaded a file from my computer, didn't work, i tried to use one already on our website, didn't work.  it simply refuses to allow me to add a jpg....  not a good thing.  i can add a link to a jpg file and it will open in another page, but i cannot add it to my current editblock.  any thoughts on this?

well, from what you tell me, suexec is running....  from what they tell me, suexec is not running.... oh brother!!!  someone doesn't have a clue.  i'm gonna forward all of this thread to them.... let them read it and see what they think.

thanks for your time

jimmy

Keith
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Joined: Fri Apr 8th, 2005
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Posts: 603
 Posted: Fri Jul 8th, 2005 03:27 am
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it simply refuses to allow me to add a jpg
That's not much of a description to work with. EditWrx can certainly insert and upload JPG images - if you've listed the extension as an allowable binary extension.

Login to Admin Control Panel/Site Parameters and make certain that "jpg" is listed in the Allowed Binary/Image Extensions . You probably also want to list "jpeg" and "jpe" since some Windows programs will rename the "jpg" extension without telling you'

If that is not the problem, please send a url where you're having the problem to support at http://editwrx.com/support.html


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