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EditWrx Knowledge Base > FAQ (Frequently Asked Questions) > Installation Issues > Having installation problems

Having installation problems
 Moderated by: Keith  
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ladysham
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Joined: Mon Dec 19th, 2005
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Posts: 3
  Posted: Tue Dec 20th, 2005 12:20 pm
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OK - I'm setting this software up for another client on a different server. I was using InstallPoint as Keith recommended.

The following errors occur when I try to access the software now on the server. Any ideas?

Software error:
Can't locate /home/XXXXX/public_html/editwrx/library/ini/get_login.txt in @INC (@INC contains: /usr/lib/perl5/5.8.6/i686-linux /usr/lib/perl5/5.8.6 /usr/lib/perl5/site_perl/5.8.6/i686-linux /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl . /home/XXXXX/public_html/editwrx/library/mods) at /home/XXXXX/public_html/editwrx/library/routines.txt line 185.

For help, please send mail to the webmaster, giving this error message and the time and date of the error.

Software error:
[Tue Dec 20 08:08:33 2005] wrx.cgi: Can't locate /home/XXXXX/public_html/editwrx/library/ini/get_login.txt in @INC (@INC contains: /usr/lib/perl5/5.8.6/i686-linux /usr/lib/perl5/5.8.6 /usr/lib/perl5/site_perl/5.8.6/i686-linux /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl . /home/XXXXX/public_html/editwrx/library/mods) at /home/XXXXX/public_html/editwrx/library/routines.txt line 185.
Compilation failed in require at wrx.cgi line 17.

For help, please send mail to the webmaster, giving this error message and the time and date of the error.

Last edited on Tue Dec 20th, 2005 12:27 pm by ladysham
Keith
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Joined: Fri Apr 8th, 2005
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Posts: 603
  Posted: Tue Dec 20th, 2005 03:41 pm
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ladysham

It appears that InstallPoint missed at least one file during installation. That happens somethimes due to internet traffic glitches. Installpoint simply times out and misses a file.

Check to make certain that /library/ini/get_login.txt is indeed missing or empty. Then delete /library/routines.txt and run InstallPoint again.

ladysham
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Joined: Mon Dec 19th, 2005
Location:  
Posts: 3
  Posted: Wed Dec 21st, 2005 12:21 am
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Thanks again, Keith. Great support!

Kelly Ling

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